Kimberly Best

Kimberly Best, RN, MA, specializes in healthcare conflict resolution, workplace mediation, organizational conflict consulting and conflict systems design, and adult family mediation and conflict management. Based in St. Louis, Missouri and serving clients nationally, Kim helps individuals, healthcare organizations and businesses build conflict management capacity through mediation, training, and consulting. Drawing on decades as a critical care nurse in emergency and intensive care settings, Kim brings unique insight to conflict resolution: she understands how people function under pressure, when emotions run high and communication breaks down. This background shapes her approach to workplace conflict, healthcare organizational disputes, business partnerships, and family mediation. Kim’s practice philosophy centers on a core belief: there aren’t “people problems,” there are skills gaps. Rather than resolving conflicts for parties, she creates space where people develop the capacity to find their own solutions. Her approach combines transformative and facilitative mediation models with neuroscience-informed practices and restorative justice principles.

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